Terms & Conditions – 2026 Season Ticket Membership

Are Season Tickets refundable? 

No. All sales are final. 

Renewal & Seat Retention 

Renew by August 14, 2025 to retain your seats and access the complimentary playoff ticket offer. Unrenewed seats will be released on August 15 at 10:00 AM MT. 

Playoff Ticket Eligibility 

The complimentary playoff ticket applies only if a 2025 home playoff game is hosted. Otherwise, the benefit will transfer to a 2026 home playoff game. 

Missed the 2025 Playoff Game After Renewal? 

Tickets must be used for the 2025 game and do not carry over. Non-refundable. 

Payment Plans 

Available over 10 months, from August 2025 to May 1, 2026. Payments are withdrawn on the 1st of each month. Missed or declined payments may affect your benefits. 

Ticket Exchanges 

Limit 2 per season. Upgrades are unlimited. Must be made at least 24 hours before the scheduled game and are subject to availability. 

STM Gift and Redemption 

One gift per account. No substitutions or cash value. For shared accounts, recipients must coordinate internally. 

Account Sharing 

All benefits (including gift and playoff ticket) apply to the account holder. Shared accounts must manage internal distribution. 

Ticket Transfer & Resale 

Permitted through Ticketmaster only. Use of unauthorized platforms may void STM privileges. 

Team Policy Adjustments 

Calgary Surge reserves the right to update policies, game schedules, or seating arrangements due to venue, league, or operational needs. STM accounts will be notified if changes impact ticket use.